HS
Hennie S

1 reviews | Active since Dec 2014

16 Jul 2018, 11:14

Bad item , no interest in product at all after sales has been done !

Have a Problem with a LG Convection Microwave . After 2nd posting on Hello Peter I was contacted . The person did not want to understand the bigger problem with this microwave as it is not just a repair issue but a world wide fault on these units ! I am not prepared to sit with a product in todays time that packs up every 2nd month or so ! What happens when the warranty expires , throw it away !

LG MJ3965ACS NEOCHEF 39L SMART INVERTER CONVECTION OVEN

The problem with this oven is 1) It is under powered ( when it decides to work ) as it takes about double the time to bake a small cake or a roast, this size of oven really should perform better and here I am comparing it to the cheapest of chinese ovens ! 2) The oven decides to switch off whenever it feels like making it a totally unusable item ! 3) Makes weird noises when it decides to work 4) The time watch keeps on resetting so even such a simple thing has no use !

Now what now ? LG just does not give a S..t , my next step is to make this an international complaint and see where that will take us as ?

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Replies (1)
LG Electronics
LG Electronics's reply16 Jul 2018, 11:32
Official

This complaint was escalated as per Management . Please be so kind to email the proof of purchase as LG will be doing an Exchange.

Kind Regards.

LG Customer Care.