AD
Andre D
1 reviews | Active since Aug 2015
06 Aug 2015, 09:31
Backup Support
I have bought an LG Laptop (A510 G.AEE9RZ) less than 4 Years ago. I need to get the Laptop to Factory Condition and to do that I need the product Software to make a restore from my backup Files, which is called \LG Smart Recovery". I have approached all the agents and even phoned LG United Emirates from South Africa. Because LG does not produce Laptops anymore they no longer have software to restore my system. I just think it is very bad for them not to keep stock of the software even if I have made backups but do not have the Software. Their backup Support is thus poor."""
Helpful (0)
Replies (1)0
Replies (1)
LG Electronics's replyOfficial
06 Aug 2015, 09:48Hello Strive1008,
We have noted your concern. Our customer service Manager will be in contact with you to discuss your concerns in detail. We have escalated the matter and feedback will be provided to you soon.
Kind Regards.
LG Customer Care.
We have noted your concern. Our customer service Manager will be in contact with you to discuss your concerns in detail. We have escalated the matter and feedback will be provided to you soon.
Kind Regards.
LG Customer Care.
Best regards,
LG Electronics's reply06 Aug 2015, 09:48
Official
Hello Strive1008,
We have noted your concern. Our customer service Manager will be in contact with you to discuss your concerns in detail. We have escalated the matter and feedback will be provided to you soon.
Kind Regards.
LG Customer Care.
We have noted your concern. Our customer service Manager will be in contact with you to discuss your concerns in detail. We have escalated the matter and feedback will be provided to you soon.
Kind Regards.
LG Customer Care.
Best regards,