4 weeks waiting for my LG G4 to be repaired

The wifi on my LG G4 cellphone failed (pulsated and would not activate) little over a month after receiving the device. After googling the issue the only solution world wide was that the phone would have to be replaced. Phoned LG South Africa to report the phone being faulty and asked where I could take it for repairs as I did not trust Vodacom (bad experiences previously) They suggested tI take the phone to their service agents DSN Mobile who had the phone for 2 weeks and were unable to repair it at all. Eventually after complaining on HELLOPETER about DSN, AMOS from LG South Africa contacted me and promised he would sort this issue out. He had the phone shipped overnight from DSN to LG where he confirmed that the device was indeed irreperable and promised me that I would have a brand new phone in hand by the next monday. More than a week later I am still waiting, no feedback from LG, no contact details and all that I am left with is to twiddle my thumbs until LG decided to sort my problems out. I am an extremely unhappy customer. THIS WILL BE MY LAST LG PRODUCT FOR ME EVER.