NT
Nitin T
1 reviews | Active since Mar 2011
11 Jan 2016, 10:07
2015 LG UHD Smart TV does not support NETFLIX
Hi <br> <br> I have contacted LG Customer Service to ask the question as to why I am unable to get Netflix on my 2 Month-old UHD TV. <br> <br> Their response: <br> <br> Hello Nitin,<br> <br> Thank you for your email.<br> Unfortunately due to software problems Netflix will appear on your premium content site during the first week in April 2016<br> <br> LGESA technical team<br> ___<br> <br> This is totally unacceptable, why sell a R14 000 TV which is supports Netflix but then unable to use this feature when it is finally released in South Africa?<br> <br> I cannot wait 3 months for a resolution and if I look at the CPA, this makes the TV unfit for purpose.<br> <br> What could be more disappointing?
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LG Electronics's replyOfficial
11 Jan 2016, 10:16Hello Nitin2006,
We have noted your concern. Thank you for bringing this matter to our attention. Apologies for the inconvenience you have received. We have escalated the matter and feedback will be provided to you soon.
Kind Regards.
LG Customer Care.
We have noted your concern. Thank you for bringing this matter to our attention. Apologies for the inconvenience you have received. We have escalated the matter and feedback will be provided to you soon.
Kind Regards.
LG Customer Care.
LG Electronics's reply11 Jan 2016, 10:16
Official
Hello Nitin2006,
We have noted your concern. Thank you for bringing this matter to our attention. Apologies for the inconvenience you have received. We have escalated the matter and feedback will be provided to you soon.
Kind Regards.
LG Customer Care.
We have noted your concern. Thank you for bringing this matter to our attention. Apologies for the inconvenience you have received. We have escalated the matter and feedback will be provided to you soon.
Kind Regards.
LG Customer Care.