JR
James R
1 reviews | Active since Jan 2013
02 Oct 2015, 12:56
2 weeks and LG G4 already broken.
I have always owned Samsung phones but when the new LG G4 came out I thought I would give it a go.<br> <br> After 2 weeks of having the phone it stopped working and I have been given two options. First option is to have the phone sent away for 4-5 weeks to be repaired (which is unacceptable) Second option is to to drive 50km to a repair center at cost to my time and petrol.<br> <br> This is shocking service on a new product.<br> <br> In future I will not recommend LG products to anyone who asks.
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Replies (1)LG Electronics's replyOfficial
02 Oct 2015, 14:33Hello james2222,
We have noted your concern. Thank you for bringing this matter to our attention. Apologies for the inconvience you have received. we have escalated the matter to our GSM Dept anfd feedback will be provided to you soon.
Kind Regards.
LG Customer Care.
We have noted your concern. Thank you for bringing this matter to our attention. Apologies for the inconvience you have received. we have escalated the matter to our GSM Dept anfd feedback will be provided to you soon.
Kind Regards.
LG Customer Care.
LG Electronics's reply02 Oct 2015, 14:33
Official
Hello james2222,
We have noted your concern. Thank you for bringing this matter to our attention. Apologies for the inconvience you have received. we have escalated the matter to our GSM Dept anfd feedback will be provided to you soon.
Kind Regards.
LG Customer Care.
We have noted your concern. Thank you for bringing this matter to our attention. Apologies for the inconvience you have received. we have escalated the matter to our GSM Dept anfd feedback will be provided to you soon.
Kind Regards.
LG Customer Care.
