RM
Riasha M
1 reviews | Active since Sept 2012
25 May 2015, 12:34
10 Year Warranty not upheld
Good day,<br> I contacted the customer services department of LG to notify them of the rust on the door of my microwave. they said I must take it for fixing to Xecutronix. my problem is that the microwave has a 10 year warranty on parts and surely it should not be rusting? I live in the Johannesburg area, and do not wish to pay for the machine as it is under a warranty<br> <br> Riasha Moodley
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LG Electronics's replyOfficial
25 May 2015, 12:47Hello Riasha7,
Thank you very much for bringing your query regarding the complaint to our attention. Responding to customers needs is LG's first priority , and we appreciate it when customers take the trouble to let us know their needs or concerns.
Kind Regards.
LG Customer Care.
Thank you very much for bringing your query regarding the complaint to our attention. Responding to customers needs is LG's first priority , and we appreciate it when customers take the trouble to let us know their needs or concerns.
Kind Regards.
LG Customer Care.
LG Electronics's reply25 May 2015, 12:47
Official
Hello Riasha7,
Thank you very much for bringing your query regarding the complaint to our attention. Responding to customers needs is LG's first priority , and we appreciate it when customers take the trouble to let us know their needs or concerns.
Kind Regards.
LG Customer Care.
Thank you very much for bringing your query regarding the complaint to our attention. Responding to customers needs is LG's first priority , and we appreciate it when customers take the trouble to let us know their needs or concerns.
Kind Regards.
LG Customer Care.