Lexus Fourways - lack of integrity bad client experience

Had a below average experience buying from Lexus Fourways. They seem to think just because a car is nice it can sell itself and zero accountability needs to be taken.

I had to remind them of things throughout. They didn't know the specs of the car and my quick research online proved they advertised the wrong model and admitted to it, I was still happy to go ahead with the purchase though. Other specs were not known by them about that I realised later were in fact part of the vehicle even on day of delivery I realised the car had air suspension after the salesperson confirmed it didn't. Google is your friend.

On the day of delivery, the driver picked me up late which caused me to almost miss a meeting later that day and I had to rush which could have been a better experience.

It has been a week since I took delivery of the car and I am still waiting for the following:

1. R20 000 holding deposit (promised that it would have been paid Monday 2 September) 2. Invoice for service done on car before me taking delivery.

***** dealer. Do not deal with them. They would constantly make statements that are not facts.

Nice car, nice coffee and nice client gifts don't make up for lack of integrity and slack accountability and processes in your company.