1 reviews | Active since Oct 2012
Lexus constantia Part sales consultant very bad attitude towards customer
I am very disappointed with the very bad attitude the Part sales consultant used to approach me today. This is the first time I was highly I felt ashamed to visit Lexus constantia Park to request for a quote.
I walked in the Part division. gave the consultant all the lists of the parts I need a quote for. The consultant told me why am I disturbing him with the quote when am not buying , if am not buying, i must not disturb him. Is it a crime to walk-in to a dealer to request for quotation?
After a little bit of argument, I asked him to print or email me the quotation, he said he wont cause I am going to **********ly use the quotation against Lexus. This is a big accusation. Is it because am a Nigerian he treated me like this?
I went back home with annoyance of ******, I did called Rand Stadium Toyota (Lexus Part division) , I requested for same quotation on the phone and I was given attention in a swift.
The quote Lexus constantia accused me off and failed to give me was given to me less than 30 minutes by Toyota (Lexus Part division).
This is very bad if customers are treated in such a very rude manner.
I wasnt expecting such statements and maltreats from such staff.
