Shotty service

<p>I accidentally deposited more money into their account than what I owe them. Little did I know that asking for a refund would be hell,I called them as soon as I realised I had mixed up the accounts and I was told it would take 3 working days for it to clear on their system,I gave them 3 days and today on day 3 I am told that I must wait another 7 days for me to receive my money but they can see it on their system. I was first asked to send a fax for which I did,then an e-mail but despite all my efforts to get my money back I am being sent from pillar to post. I am starting to believe I have been ****med,this company is a ***** and they do not value their clients,I've already said they should deduct their money and give me the rest but they still giving me a headache. My son has been barred from going to creche because I accidentally paid his creche fare to their account and 5 days later I am told to wait another 7 days,7working days. I wonder if the cpa board knows how you treat your customers,I wonder if media 24 knows that because they chose a company like you to deal with their debtors,they have lost one and probably more customers.</p>