Worst experience ever!

<p>I ordered university textbooks on 18 May 2017 already and received a order confirmation email after I used their online shopping to order the textbooks and pay for it, where they indicated that it was in stock the time I ordered. Since then I have phoned them multiple times and eveytime they say the textbooks are suddenly on back order and everytime give me a different date when they will receive stock by. This is the worst customer service that I have ever experienced and will never order anything from them again!!!!!!!!!!!!!! Two of their customer service consultants said that they will keep me update and till date which is basically 2 months I have not heard a word from them! I am now at a point where I want my money back from them as I already had to write 2 exam papers WITHOUT textbooks which is unacceptable! I will NEVER use any of their services again!</p>