CP
Catherine P
1 reviews | Active since May 2020
07 May 2020, 10:25
Pathetic
Pure lack of compassion. Students are suffering during this and they are being greedy and not understanding of our situation. They are a selfish company with no morals. Most students don't have access to the books THEY PAID FOR because it was left as res as student were removes so quickly from their rooms. Not all student come from wealthy households and can afford to buy another one.
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LexisNexis South Africa's replyOfficial
07 May 2020, 21:25Dear Catherine P
LexisNexis South Africa is mindful of the significant challenges being faced by the communities we serve, as we confront a common enemy in the form of the COVID-19 pandemic. We wish to reassure the student community that we do indeed understand its plight and are keen to minimise the impact of COVID-19 on studies. We have also implemented a number of measures to provide relief and support to customers, NGOs, government and employees over this period.
LexisNexis South Africa is mindful of the significant challenges being faced by the communities we serve, as we confront a common enemy in the form of the COVID-19 pandemic. We wish to reassure the student community that we do indeed understand its plight and are keen to minimise the impact of COVID-19 on studies. We have also implemented a number of measures to provide relief and support to customers, NGOs, government and employees over this period.
We became aware of a copyright infringement incident involving a group of university students and would like to place on record that the matter is currently under internal investigation. We are in touch with the university and this matter is currently under investigation by them as well. Copyright infringement remains against the law – whatever the circumstances – and the ******** reproduction of such material cannot be condoned for many reasons, including the loss of income for authors who invest much effort, IP and time into writing these books. It also has a detrimental effect on the entire value chain involved in the process of creating a product like this and bringing it to market. Over time, authors would stop writing these books as it would not be a viable use of their time and effort, and it would be our students who are negatively affected as a result.
We call upon students to please act responsibly as they prepare to become the young professionals of this country.
Regards
Neliswa Mncube
GM: Corporate Communications & Brand
LexisNexis South Africa's reply07 May 2020, 21:25
Official
Dear Catherine P
LexisNexis South Africa is mindful of the significant challenges being faced by the communities we serve, as we confront a common enemy in the form of the COVID-19 pandemic. We wish to reassure the student community that we do indeed understand its plight and are keen to minimise the impact of COVID-19 on studies. We have also implemented a number of measures to provide relief and support to customers, NGOs, government and employees over this period.
LexisNexis South Africa is mindful of the significant challenges being faced by the communities we serve, as we confront a common enemy in the form of the COVID-19 pandemic. We wish to reassure the student community that we do indeed understand its plight and are keen to minimise the impact of COVID-19 on studies. We have also implemented a number of measures to provide relief and support to customers, NGOs, government and employees over this period.
We became aware of a copyright infringement incident involving a group of university students and would like to place on record that the matter is currently under internal investigation. We are in touch with the university and this matter is currently under investigation by them as well. Copyright infringement remains against the law – whatever the circumstances – and the ******** reproduction of such material cannot be condoned for many reasons, including the loss of income for authors who invest much effort, IP and time into writing these books. It also has a detrimental effect on the entire value chain involved in the process of creating a product like this and bringing it to market. Over time, authors would stop writing these books as it would not be a viable use of their time and effort, and it would be our students who are negatively affected as a result.
We call upon students to please act responsibly as they prepare to become the young professionals of this country.
Regards
Neliswa Mncube
GM: Corporate Communications & Brand