1 reviews | Active since Aug 2010
Not honouring service delivery: LexisNexis South Africa
Online payment was made to receive an Instant Property Valuation from LexisNexis South Africa. In addition, proof of payment was sent to LexisNexis South Africa. Payment was done four days ago, and LexisNexis South Africa claims that they have not received payment despite proof that the payment was made. I have received no response from LexisNexis South Africa.
Thank you for bringing this to our attention, and we apologise unreservedly for the inconvenience. Please note we will escalate this to our Customer Care team and report back to you.
Regards,
Claire Shortt
Communications Manager, LexisNexis South Africa
Thank you for bringing this to our attention, and we apologise unreservedly for the inconvenience. Please note we will escalate this to our Customer Care team and report back to you.
Regards,
Claire Shortt
Communications Manager, LexisNexis South Africa