MB
Malcolm B
1 reviews | Active since Dec 2017
26 Oct 2022, 10:04
Lexis Nexis Support Non-Existent
The service from Lexis Nexis in Johannesburg is Non-Existent. After emailing various options provided on their Website...and leaving numerous messages for the allocated Consultant, I have had NO assistance . This is a company you do not want to rely on for service !!!
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LexisNexis South Africa's replyOfficial
05 Dec 2022, 10:16Dear Malcolm
Please accept our apologies for the frustration you experienced recently. Your complaint here related to a technical issue was escalated to our Customer Service team immediately and we confirm that one of our team was in contact with you. We trust this issue has been resolved to your satisfaction.
Kind Regards
Yosheni Naidoo
Customer Market Segment Specialist
Please accept our apologies for the frustration you experienced recently. Your complaint here related to a technical issue was escalated to our Customer Service team immediately and we confirm that one of our team was in contact with you. We trust this issue has been resolved to your satisfaction.
Kind Regards
Yosheni Naidoo
Customer Market Segment Specialist
LexisNexis South Africa's reply05 Dec 2022, 10:16
Official
Dear Malcolm
Please accept our apologies for the frustration you experienced recently. Your complaint here related to a technical issue was escalated to our Customer Service team immediately and we confirm that one of our team was in contact with you. We trust this issue has been resolved to your satisfaction.
Kind Regards
Yosheni Naidoo
Customer Market Segment Specialist
Please accept our apologies for the frustration you experienced recently. Your complaint here related to a technical issue was escalated to our Customer Service team immediately and we confirm that one of our team was in contact with you. We trust this issue has been resolved to your satisfaction.
Kind Regards
Yosheni Naidoo
Customer Market Segment Specialist