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NOMSA N
1 reviews | Active since Jan 2016
16 Aug 2019, 14:46
E Book purchase
horrible, bought an E book and downloaded it to my PC. When i was supposed to download it my other device i get error and i just bought the book. I should be using the book for my studies but i cant because no one seems to know how to assist you at LexisNexis. Im still waiting for the technicians to all me. TILL NOW IM STILL WAITING. NO VALUE FOR MY MONEY AT ALL. Its so so disappointing!!
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LexisNexis South Africa's replyOfficial
20 Aug 2019, 12:41 Hello Nomsa We confirm that our Customer Services department has been in touch with you to resolve your query. We understand that the download instructions you received were not followed precisely, however we have supp**** a new download link to you at our own cost to resolve the issue. We wish you well in your continued use of the product. Kind Regards Neliswa Mncube GM: Corporate Communications and Brand
LexisNexis South Africa's reply20 Aug 2019, 12:41
Official
Hello Nomsa We confirm that our Customer Services department has been in touch with you to resolve your query. We understand that the download instructions you received were not followed precisely, however we have supp**** a new download link to you at our own cost to resolve the issue. We wish you well in your continued use of the product. Kind Regards Neliswa Mncube GM: Corporate Communications and Brand