bS
bongiwe S

1 reviews | Active since Aug 2012

10 Mar 2022, 10:53

Call center service shocking

Your service is very very bad, please make sure you listen to your call on your cape Town call center. I had to call on numerous occasions with being passed around and no one I will post this on social media as well. This is unacceptable Ticket numbers ***

0
Replies (2)
LexisNexis South Africa
LexisNexis South Africa's reply10 Mar 2022, 13:27
Official
Dear Bongiwe S
Our sincere apologies for the frustration you have experienced. We are looking into this and will contact you directly with feedback and action.
Kind Regards
Neliswa Mncube
Head of Marketing
LexisNexis South Africa
LexisNexis South Africa
LexisNexis South Africa's reply17 Mar 2022, 10:57
Official
Dear Bongiwe S
Our customer services department has indicated that they have been in direct contact with you. Please let us know if there is anything further you require assistance with.
Kind Regards
Neliswa Mncube
Head of Marketing
LexisNexis South Africa