MM
Mamello M
1 reviews | Active since Sept 2023
29 Aug 2026, 17:04
Zero customer service
A regretful Lewis client. Recently purchased a couch on credit, still paying for it. Never been in arrears but the poor service from Lewis is giving me doubts on paying.
I’ve reported that the arm rest of of the couch broke, a month ago. No one has bothered to attend to the matter. Also, the staff needs customer service training, poor service!
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Replies (3)
Lewis Stores's replyOfficial
29 Aug 2026, 17:49We acknowledge and are in receipt of the complaint/enquiry An agent will be in contact within 48 hours.
Lewis Stores's reply29 Aug 2026, 17:49
Official
We acknowledge and are in receipt of the complaint/enquiry An agent will be in contact within 48 hours.
Lewis Stores's replyOfficial
31 Aug 2026, 08:34We acknowledge and are in receipt of the complaint/enquiry An agent will be in contact within 48 hours
Lewis Stores's reply31 Aug 2026, 08:34
Official
We acknowledge and are in receipt of the complaint/enquiry An agent will be in contact within 48 hours
Lewis Stores's replyOfficial
31 Aug 2026, 08:35We acknowledge and are in receipt of the complaint/enquiry An agent will be in contact within 48 hours
Lewis Stores's reply31 Aug 2026, 08:35
Official
We acknowledge and are in receipt of the complaint/enquiry An agent will be in contact within 48 hours