Worst service ever from LEWIS STORES

Disgusting place!! Bought a brand new kelvinator fridge paid for extended warranty. Meyerton Lewis gladly took the money now my fridge stopped working. Go to Meyerton Lewis they say a technician will come take a look. 2 weeks past we go again no they will email head office week and half later the technician shows up within 5 minutes he says fridge is unrepaireable it has manufacturing fault. So no we go to Meyerton no they don't have kelvinator they want to give hisense cheaper model. No thank you want n kelvinator what we paid for. They say they email head office. We are another month still awaiting response. Just phoned meyerton Lewis they say no we must wait for head office and dropped the call on my husband. We have been f@*king waiting 2 months now. How much longer??? TILL THE EXTENDED WARRANTY ENDS??? Please people rather buy at other furniture shop Lewis is just 1 big headache.