CM
Chunyiswa M

1 reviews | Active since Jul 2015

22 Jul 2015, 10:08

WORST SERVICE EVER!!!!

I bought a Russel Hobbs Refrigerator and it stopped working within a month, they sent an agent to \FIX"it and it broke again was fixed and it BROKE AGAIN AND THAT WAS SEVEN MONTHS AGO!!!! IT WAS NEVER FIXED. I have reported the refrigerator to the store countless times They keep telling me that they will call me the next day and they never do. I even went to the store and I got no joy. When you do call the store they are quite rude.. I WILL NEVER BUY ANYTHING FROM THEM AGAIN. THEY DO NOT CARE ABOUT THEIR CUSTOMERS AND I WANT THEM TO TAKE THEIR DAMN REFRIGERATOR BACK.....IT GOT TO A POINT WHERE I STOPPED PAYING THEM ALL TOGETHER. i HAVE CALLED AND GONE TO THE STORE BUT THE WATER DISPENSER STILL DOES NOT WORK AND THEY LIE AND SAY THAT THE \"" AGENTS: HAVE BEEN TRYING TO CONTACT ME BUT I AM NOT AVAILABLE WHICH IS A BLATANT LIE. NO ONE CONTACTED ME TO SAY THEY WILL BE COMING TO MY HOUSE TO FIX ANYTHING!!!! I URGE EVERYONE TO STOP BUYING STUFF FROM THIS STORE AS THIS IS THE WORST STORE EVER!!!!! """

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Replies (1)
Lewis Stores
Lewis Stores's reply28 Jul 2015, 12:55
Official
Hello chunyiswa1,

*** Please be advised that the complaint has been resolved.

We will now close our file on this matter.

Regards,

The Lewis Group
Customer Service