Worst service ever!!!1

Message I sent to their customer service after closing my account in May 2014, I paid the account in full but account is not closed yet. Still receiving statements. Everyone passing the buck and useless!<br> <br> I am writing to complain about the level of service I have received from Lewis Alberton. I settled and closed my account in May 2014 and I am still receiving text messages and communication from Lewis about their specials and so on in which case I did mention that I am not interested in these because my account is closed and I have no intention of doing any further business with you . I went to the store in December to find out why my account is still active and then Nadima the store supervisor told me that she will look into it but clearly she hasn't because I am still receiving messages that my account is active and not yet closed and it is in arrears . I need an urgent resolution to this before I take legal matters . This is very annoying and thus affects my credit score . Nobody really seems to care there about the customers' needs and gripes . Subsequent to paying the balance it showed a R0 balance on my statement so I don't understand why it is reflecting a balance now