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SAMUKELISIWE N

1 reviews | Active since Sept 2023

25 Sept 2023, 21:43

Worst quality ever Proline

Hi I bought the proline laptop bundle from Lewis February 2023 at Ermelo Mpumalanga, worst quality ever. I had problems since day one I once sent it in for them to check to it out it was not charging went to buy a new charger only worked for 3 weeks and now it not charging again I have my second semester assignments due and no laptop which is the reason why I opened an account to buy laptop... But I'm paying my account on time.. the space button not working right, the screen freezes and goes blank sometimes, the charger is not working even the the new one i got it no longer working

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Replies (2)
Lewis Stores
Lewis Stores's reply26 Sept 2023, 12:27
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is: 830847

Best regards,

Lewis Stores
Lewis Stores's reply05 Oct 2023, 15:10
Official
Dear Miss Nkosi

Please be advised this matter has been amicably resolved.

Yours faithfully,
Lewis Stores

Best regards,