Worst Experience

My experience at Lewis was the worst experience I have ever had , I took a 36 months contract for a stove in February 2022 , They have promised me same day delivery once I pay my deposit. I paid my deposit on the 15th of February. I received the stove 2 weeks thereafter , with all the lies they was informing me. when I received the stove the boxes was torn ,the oven was just sent to me without any packaging ,they had no plugs , however after opening the packaging it was the incorrect stove to what they was charging me. Called the branch manager worst experience coming from a branch manager , he hung up on me screaming at me yet they are at fault. They then take out money from my bank account and I don't even have the product. Opened up complains from February everyone keeps promising me a call back , however no one is calling me up, unless I have to keep calling them back Lewis and no feedback or the problem is not been solved till today.