Worst company in the industry

Pathetic service and bad quality goods from this store, we bought beds from Lewis Kempton Park and took out insurance on them as it was sold so well, now when you claim because the terrible quality bed has broken, you get thrown from Pilar to post, customer service is practically just people paid to answer phones, they provide absolutely no service to any customers, we shall be taking this to the ombudsman, this store is truly a disgrace...