SM
Sophie M

1 reviews | Active since Mar 2021

01 Mar 2021, 12:43

Warranty still valid.

I bought a washing machine with Lewis round about a year ago. From Las year the machine has been making strange sounds and does want to wash any clothing. I have reported it fours times by the branch in palm springs in orange farm and no one came to help me out. A week ago I called the call center which looked promising because they called back bwut yet again no one has come. The washing is under warranty and I need to do my laundry as I'm 73 years old I can't do my laundry with my hands. So please advice what to do next.

0
Replies (3)
Lewis Stores
Lewis Stores's reply01 Mar 2021, 13:34
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is:  711022
Lewis Stores
Lewis Stores's reply02 Mar 2021, 10:53
Official
Dear Miss Mollo,

Please be advised this matter has been amicably resolved

Yours faithfully,
Lewis Stores
SM
Sophie M's update02 Mar 2021, 11:31
Reviewer Update
Good day,

I'd like to thank you for helping out with the washing machine. I received another one and I'm greatful for your help indeed. I thank you.