SM
Sophie M
1 reviews | Active since Mar 2021
01 Mar 2021, 12:43
Warranty still valid.
I bought a washing machine with Lewis round about a year ago. From Las year the machine has been making strange sounds and does want to wash any clothing. I have reported it fours times by the branch in palm springs in orange farm and no one came to help me out. A week ago I called the call center which looked promising because they called back bwut yet again no one has come. The washing is under warranty and I need to do my laundry as I'm 73 years old I can't do my laundry with my hands. So please advice what to do next.
Helpful (0)
Replies (3)0
Replies (3)Lewis Stores's replyOfficial
01 Mar 2021, 13:34We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
Our reference number is: 711022
Our reference number is: 711022
Lewis Stores's reply01 Mar 2021, 13:34
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
Our reference number is: 711022
Our reference number is: 711022
Lewis Stores's replyOfficial
02 Mar 2021, 10:53Dear Miss Mollo,
Please be advised this matter has been amicably resolved
Yours faithfully,
Lewis Stores
Please be advised this matter has been amicably resolved
Yours faithfully,
Lewis Stores
Lewis Stores's reply02 Mar 2021, 10:53
Official
Dear Miss Mollo,
Please be advised this matter has been amicably resolved
Yours faithfully,
Lewis Stores
Please be advised this matter has been amicably resolved
Yours faithfully,
Lewis Stores
SM
Sophie M's updateReviewer Update
02 Mar 2021, 11:31Good day,
I'd like to thank you for helping out with the washing machine. I received another one and I'm greatful for your help indeed. I thank you.
I'd like to thank you for helping out with the washing machine. I received another one and I'm greatful for your help indeed. I thank you.
SM
Sophie M's update02 Mar 2021, 11:31
Reviewer Update
Good day,
I'd like to thank you for helping out with the washing machine. I received another one and I'm greatful for your help indeed. I thank you.
I'd like to thank you for helping out with the washing machine. I received another one and I'm greatful for your help indeed. I thank you.
