1 reviews | Active since Dec 2011

24 Jan 2016, 16:13

VIP customer

Everyday i get a call from the branch i usually deal with telling me that im a VIP customer with R37000 OTP.While i appreciate the flattering,i want to refer to my last Lewis complaint.I paid up 2 accounts Sept last year,the payment histories for these 2 accounts does not look VIP like.Judging from the mistake u made on my profile last year it is possible that similar occured.Its time to walk the walk.If im your VIP customer,then fix the payment history for these 2 PAID UP accounts.You do this for your VIP customer and i return the favour in kind with my next purchase as im getting married in March and will need to set up house.

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Replies (1)
Lewis Stores
Lewis Stores's reply23 May 2016, 17:57
Official

Please be advised that this complaint was resolved.

Best regards,