Very upset

I’ve never missed a payment - Lewis debited my account thrice in December- can you imagine I need to cover things for January etc- I go thee and they ask me for statements because apparently nothing can be seen on their side - I email statements and wait 2 days just for them confirm they received my email and they will be send it on to Lewis head office - I wait another 3 days for a response - they call and say I can now come to store to collect my money - I tell her I don’t have transport my husband is using my car and gets home too late - I ask her can’t she drop it - and a whole long story about I must sign and they can’t - I finally have my wheels back today and I go around there for them to tell me they don’t have cash — now like seriously man wtp- I am so annoyed because I need the money - besides that I’m wasting petrol and my damn time driving up and down ..

The last time I was 20rand in arrears Yes 20rand - my aunt was at my home I wasn’t - they came and explained all my personal details and how I’m r20 rand in arrears with them - she gave them the money - but now I must up and down like this for way more money they owe me as tho it’s my damn fault - I’ve made up my mind that if I don’t get my money today - they must come and get their things and I will no longer have business with them -

I mean in the first place I asked the lady in store showed her my app and everything explained to her it was my sons Creche money - I then had to borrow money and now have to pay interest on it - but no hey that’s not their problem - as long as they get their money every month **** the rest