ES
Emmanuel S

1 reviews | Active since Mar 2015

18 Jan 2017, 09:39

Very Unhappy Customer

<p>My Mother is a Pensioner and she bought a Fridge from Lewis Stores Pretoria Soshanguve Plaza branch. She told me that they offered her the account to come and buy the fridge for R 15 800 with a monthly installment of R 439,00 on the 22nd December 2016. The fridge is too small for that prize i think it is a total *******. I have contacted the Lewis Stores in 2016 December to come and collect the fridge, becuase my mother will not be able to afford the installment. Untill this day they have not collected the fridge and they told her not to listen to her children, this misleading Customers especialy Pensioners. Please attend to this complaint as soon as possible, i will not allow my mother to be ripped of like that.</p> <p>Regards </p> <p>E.Soetland</p>

0
Replies (2)
Lewis Stores
Lewis Stores's reply18 Jan 2017, 11:20
Official

We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.

Our reference number is: 561264

Lewis Stores
Lewis Stores's reply19 Jan 2017, 13:50
Official

Please be advised that this matter has been resolved and that the customer is satisfied.