very disappointed customer

I bought a bed October/November 2014 at the Randburg branch. And a week later i notice the mattress were slightly torn on the side. went to the store and a few days later their then manager came by to inspect and then was promised it will be exchanged in two weeks, nothing happened. I went again in December and was told Restonic was closed for the festive holidays and i should come back in January 2015. i went in January and still was told the nonsense story about Restonic. Went in February,March and in April the manager had changed and it all started from the bottom again as she said she was not aware of my matter. Mind you they been sending fax mails to their H/O in my presence. Then i sent an email to the H/O which was super useless. Then from June it all changed to not having enough vehicles for delivery told by a lady named Fikile. Then in July i found ANOTHER manager who is currently taking me from one end to another. The bed is now torn around. its now been 10 months and my contract its 12 months!<br> The stuff is even rude!