1 reviews | Active since Jun 2021
Very Angry customer
This is the second time I am writing my query about Lewis Stores Khayelitsha Mall. I am an angry customer, they are the most cheating store I have ever experience, I have bought a new TV at Lewis Khayelitsha Mall six months down the line it broke and I returned it and I was given another set after 2 months in repairs, it broke again, and I returned it again, so it was like that five times, after reporting them to Hello peter they brought another TV set which looked new but it was only after a month that we notice they gave us yet another second hand TV whereas I am still paying for the TV set, what gets me the most is that it got broken again and they gave me a smaller size as compared to the one I bought, when I disputed they said it is the only TV set they can give me otherwise I will have to wait for that one to come back from repairs. The manager was rude and disrespecting.
Dear Mr Yapi,
Please be advised this matter has been amicably resolved
Yours faithfully,
Lewis Stores
Dear Mr Yapi,
Please be advised this matter has been amicably resolved
Yours faithfully,
Lewis Stores
