1 reviews | Active since Apr 2017

02 May 2017, 12:30

unsatusfactory service

<p>Hi,my name is Michelle I've got a account with Lewis parow branch where I took a TV and components system.Tv is now broken for the third time, first time it just went black while I was watching and took it in for service as well for the 2 nd and 3Rd time.Im without a TV now for 6months and the store Manager now tells me to go to police station for affidavit stating that there was a attempted theft or my TV fell.Which is not the case I'm very unhappy with their service and wish to terminate my contract immediately.</p>

0
Replies (6)
Lewis Stores
Lewis Stores's reply03 May 2017, 16:02
Official

We acknowledge receipt of your enquiry / complaint

and we are in the process of investigating the matter

Lewis Stores
Lewis Stores's reply03 May 2017, 16:02
Official

We acknowledge receipt of your enquiry / complaint

and we are in the process of investigating the matter

Lewis Stores
Lewis Stores's reply03 May 2017, 16:02
Official

We acknowledge receipt of your enquiry / complaint

and we are in the process of investigating the matter

Lewis Stores
Lewis Stores's reply03 May 2017, 16:03
Official

We acknowledge receipt of your enquiry / complaint

and we are in the process of investigating the matter

Lewis Stores
Lewis Stores's reply25 May 2017, 07:26
Official

Please be advised that the matter has been resolved amicably.

's update29 May 2017, 08:44
Reviewer Update

My issue has been resolved thank you hello Peter for your intervention also a great thanks to the Regional Manager of Lewis for his assistance