MM
Martha M

1 reviews | Active since Nov 2023

09 Nov 2023, 16:59

Unprofessional ethics and bad services received

On the 04 Oct I made an installment for Malta cupboards at mabopane Lewis store which amount to R64999, today they delivered a wrong cupboard, when I call the store they say it was their mistake the pricing was wrong on that thay, tried to call the store the manager doesn't want to answer, only the sales consultant exchange what'sup with me saying that the manager want me to pay the difference for the cupboards if I want them. So the manager want me to be accountable for the store mistake. I want the cupboards I pay for and they must come collect the one they delivered I don't want them.

0
Replies (2)
Lewis Stores
Lewis Stores's reply11 Nov 2023, 11:54
Official
Dear Miss Mokoena

Please be advised this matter has been amicably resolved.

Yours faithfully,
Lewis Stores
MM
Martha M's update11 Nov 2023, 20:12
Reviewer Update
Thank you so much to Team Lewis store. My issue was resolved within 24 hours. I'm a happy customer and I believe I will still go back for black Friday sale. Congratulations on your service.