Unhappy, Disappointed Customer

I am deeply disappointed with the service I've received and regret choosing Lewis Stores to purchase my furniture. The quality of the lounge suite I purchased is so bad. They exchanged the first one because it started sinking in less than 3 months. The replacement is even worse. The quality of the material and the finishing is so untidy. Case last logged with Michelle 7/3/2023 ***

I've reached out to the store and head office and am yet to be assisted.

Lewis stores happily debits my account with not a month missed but I sit with inferior quality of their product.