JJ
Johan J

1 reviews | Active since Dec 2014

30 Jun 2017, 16:19

Unfair Business Practise

<p>Hi,</p> <p> </p> <p>I`ve send the below email and the power of attorney to your customer service department, but didnt get any feedback</p> <p> </p> <p> </p> <p>Good Day,</p> <p>Regarding the attached and the above matter(Luvuyo Dlova - account Number: 001922),</p> <p>I need to know why did Lewis let someone else buy on the above mentioned client`s account without his permission, authority or without him signing for the goods, the account was not paid and the client was blacklisted ********ly, also this matter was reported to Lewis and the client was promised that the matter will be resolved but up until today(29/06/2017) nothing has been done,</p> <p>I need a full explanation, I need this matter resolved and the client`s name cleared from all the credit bureaus urgently or the matter will be referred to the Credit Ombudsman/National Consumer Commissioner and/or the National Consumer Tribunal,</p> <p>I will wait to hear from you</p>

0
Replies (2)
Lewis Stores
Lewis Stores's reply03 Jul 2017, 08:47
Official

We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.

Our reference number is: 573074

Lewis Stores
Lewis Stores's reply05 Jul 2017, 14:18
Official

Please be advised that this matter has been resolved amicably.