tv replacement

i logged a complain on hello peter on the 2nd of november. in minutes time lewis stores tried to call but could not get hold of me as i do work in a call centre . so on friday when i called the lewis head office i spoke with sadia who handles my complian assisted me so nice she informed me that i can go into my lewis branch and get a replacement tv for the same value of the broken one. sadia made follow ups as there was a delay with delivery due to strike. she called me this morning again to do a follow up in ragards to the delivery of my replacement tv... sadia you are a true asset for lewis well done and keep on doing a great job for your company. lewis stores need more people like you