TV. Plasma 60\(10 days time from 29th. delivery"

I reported on the 10th April 2015 that the tv i bought in Dec,2014 is taking 30-45mnts to show a clear picture.I spoke to Martha who said the pickup will be on the 11th as i was leaving for PineTown for 2weeks .I came back on the 24th and the TV was pickup on the 25th and it was at the shop for 3 to 4days ,then i complained through Charlotte who took my matter up with LG who came to fetch the TV to their factory and that Charlotte tried to convience me to take a55inch TV when i threaten to cancel my account and be refunded what i have already paid.They borrowed me a 40inch which is so small for my double volume tv room.I phoned their customer centre where i was also not happy with their service.The manager at the branch here i bought the TV has never bothered or cared to phone me ,she always ask Charlotte to phone me which shows how useless aren other managers.The STAR of them all is a call centre operater by the name of NONNY, who went out of her way to search all the Lewis stores,that was on 28th when i spoke to her and she asked me if i allow her to take over this matter,i agreed and on the 29th she phoned my wife to tell she has find us a SAME TV iat their Ermelo branch.