1 reviews | Active since Aug 2016
The worst service by Lewis stores,
The service at bellville Lewis store is horrible very horrible, their manager is the rudest person I have met, she spoke to me over the phone like I was a piece of ******* then she hang up. About three months ago they delivered my bedroom suit without *****s I had to fight and battle for them just to bring my *****s, I forced them to open all the things they sent me cos I wanted to see their condition the mirror was broken, they took the mirtow saying they will return with it, it's been three months nothing. I send the sales lady WhatsApp messages reminding her about my mirror she just reads my messages and never responds. I am so disappointed with their service truth is I want to report Lewis stores but I thought let me give them another chance to make things right, i have been very nice to these people but to no avail because they are a bunch of ****** and giving their store a bad name. I want my mirror back now now now. To think when I was younger I used to say I will this and that at Lewis cos I saw you better then other shop little did I know. Please give me my mirror and let me pay you your money and I will never step foot there even by mistake, I'm using my hard earn money to by from you but yoy act like you doing me a favour.the last guy I spoke to literally told told me not to call he will call me, that was two months ago. What nonsense is that?
The Lewis Team.
The Lewis Team.
Please be advised this matter has been amicably resolved.
Yours faithfully,
Lewis Stores
Please be advised this matter has been amicably resolved.
Yours faithfully,
Lewis Stores
In December Lewis debited its money in my bank before I got paid, so I thought they would try again maybe on my pay day but I think on the 9th of January they called and said I was in arrears so I explained then I was told if you miss the first debit you must go to the store and pay and I went and paid the same day they called me. But just recieved my statement still saying I'm in arrears and the will debit double on the 1 February. I paid on the bellville store so I'm not in arrears so the same debit should go off month end not double. I hope I will hear from you soon. Thank you again for your help.
In December Lewis debited its money in my bank before I got paid, so I thought they would try again maybe on my pay day but I think on the 9th of January they called and said I was in arrears so I explained then I was told if you miss the first debit you must go to the store and pay and I went and paid the same day they called me. But just recieved my statement still saying I'm in arrears and the will debit double on the 1 February. I paid on the bellville store so I'm not in arrears so the same debit should go off month end not double. I hope I will hear from you soon. Thank you again for your help.