1 reviews | Active since Oct 2017
The Disrespect and most appalling service ever
Never have I gotten such appalling service . I did an application for credit With Lewis Roodeport and I was told that I need to make a deposit before the items can be taken. I made the deposit and the service I got after was a disgrace to someone who is trying to run a business to have such people working for them. I kept calling to know when I would get the items and I was taken from pillar to post . I called asking to speak to Lebo as I was communicating with her and the woman that answered the call by the name of Nokhula was soo rude . I was told this is a company line and I just can’t say ‘Hi Lebo’ . I told her you can’t speak like that to a customer and there’s a reason why I want to speak to Lebo . She carried on with her rude self and I was told she just said the things she said and there’s nothing I can do about it and she hung up . I really don’t understand how someone can speak to another person like that especially being a customer . I called again and when ever she heard me say hi she would hang up . If I were running a business I would never have people like Nokuthula working for me . I would never ever recommend anyone to purchase from lewis . I called the call centre and after taking my ID number they put me on hold and they hung up too . I called again and they hung up . All I want is my deposit back and I will do business with a furniture shop that values they customers not treat them like how Lewis did
Please be advised this matter has been amicably resolved
Yours faithfully,
Lewis Stores
Please be advised this matter has been amicably resolved
Yours faithfully,
Lewis Stores
