RR
Racquel R

1 reviews | Active since Feb 2019

22 Feb 2019, 10:13

Thank you

After a almost three month struggle with my refund from Lewis and many complaint, I can say well done to the Cape Town head office and a special thanks to one particular lady, Sadia that called me daily maybe four times a day to ask if the refund was done or just to update me on my complaint, I am grateful and applaud you for your dedication on genuine customer service.

The lady at your Eldorado Park branch, Ncobi. She is also one of your customer service orientated personnel. Thanks to her as well.

Thank you so much ladies, you were outstanding. My refund is done and all is well.

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Replies (1)
Lewis Stores
Lewis Stores's reply22 Feb 2019, 10:45
Official
Thanks for bringing the above to our attention.