LP
Lucua P

1 reviews | Active since Oct 2014

22 Feb 2017, 12:08

Terrible service in Koffiefontein Branch

<p>My elderly mother bought a dining room set in Dec 2016. First they delivered the incorrect set. When they did deliver the correct set, the foot of table was incorrect/from the wrong set. Thus they did not fix the table top to foot becuase Linsay promised that they will have the correct foot and fit the table then.</p> <p>Two months later still no correct foot and 100 different stories, this is unacceptable service ESPECIALLY FOR A CASH SALE!!!!!</p> <p> </p>

0
Replies (2)
Lewis Stores
Lewis Stores's reply22 Feb 2017, 13:16
Official

We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.

Our reference number is: 563681

LP
Lucua P's update27 Feb 2017, 07:37
Reviewer Update

Headoffice from CT attend to the problem and a complete new set was delivered. Thank you for resolving the issue.