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Naidene

1 reviews | Active since Sept 2024

07 May 2025, 16:46

Terrible customer service

Lewis stores have not once, but twice debited money from my account even have account has been fully paid. The struggle to get your money back is crazy. They don’t call when they owe you money but are quick to call when payment is a day late

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Replies (2)
Lewis Stores
Lewis Stores's reply07 May 2025, 17:03
Official
We acknowledge and are in receipt of the complaint/enquiry. An agent will be in contact within 48 hours.
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Naidene's update07 May 2025, 17:11
Reviewer Update
Well that was what I was told on Friday morning when I called the head office too…and up until now I still haven’t heard anything