LT
Lisette T

1 reviews | Active since Sept 2016

08 Sept 2016, 15:54

Terrible After Sale Service

<p>We bought a Kelvinator glass stove at Lewis in Walvis Bay after a period of 8 months all of a sudden 3 plates were not functional. On the 04-06-2016 we gave the stove in at Lewis for repair, after numerous visits and phone calls nothing has been done no feedback they still have the stove at the shop. We bought products over N$ 100 000.00 at Lewis which we paid off. I am really unhappy with the service and am also struggling at home with my kids without the stove. We need a refund or a new product ASAP. Awaiting to hear from you soon. (VERY UNHAPPY)</p>

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Replies (1)
Lewis Stores
Lewis Stores's reply28 Sept 2016, 12:59
Official

Please be advised that this matter has been resolved amicably and the customer's satisfaction has been confirmed.