Talk about ***ardly bad service

<p>I opened a new account and the sales team was great.</p> <p>The mobile I purchased in the first week had stopped working the last week in July I returned it to the Store . Anthea the manager took all my details and promised to keep me updated.</p> <p>I then made my first payment weeks later at a doggerel Branch and ethon was kind enough to source feedback. The mobile had damage and they were going to replace a new phone.</p> <p> </p> <p>I called Anthea and no feedback.</p> <p> </p> <p>I went to the store she had no cooking clue what was happen and took the mobile out of her draw just as she had left it weeks before. She says as I can see all the files on her desk I am not her only client.</p> <p>I asked to cancel the purchase. She agreed and advised she will put the money on to the secondary purchase. I returned to the store to receive all the apathy account information and she did not have it..</p> <p>I called 3 times last week eventually Dorothy called me and promised feedback. I have not received any contact or an apology.</p> <p> </p> <p>My account has not been paid. As when I went Anthea promised to have it all updated</p> <p>It's over 2 months and I am probably in arrears and my ITC is most likely a mess and I am quite upset.</p> <p> </p> <p>I emailed customer service twice and received no feedback.</p> <p>I would like Mr Pio to contact me and solve this problem. </p> <p>Your team at Kraaifontein is ***********.</p> <p>Thank you</p> <p>Regards</p> <p>Robyn</p>