1 reviews | Active since Aug 2009
Store of inconvenience!!
Store of inconvenience! Friday 24/03/2022 I bought a Kelvinator twin tub from Lewis Randfontein. I was tendered the amount of R3330 which was paid in full with the understanding that i will be delivered Saturday. Monday morning I had to my laundry by hand!! I received a call from the store manager claiming that I underpaid R500 on the machine, as the floor price was R3800. I agreed that they made an calculation error and I will pay the amount, on delivery of the machine. either I made the payment via EFT or they bring a machine, wrapped in card machine with as I have already been inconvenienced enough. Not only was delivery not on time, there was an incorrect tender?? I have made numerous calls this morning to the customer complaints line without results or answer. Calls were made to the store and no answer. I have also submitted an email to this effect to the customer complaints line. I wish for them to delivery the machine ASAP, and I will pay the outstanding amount via EFT or card machine.
Please be advised this matter has been amicably resolved.
Yours faithfully,
Lewis Stores
Please be advised this matter has been amicably resolved.
Yours faithfully,
Lewis Stores
