Stop debiting my account

I am writing this review for the second time am very frustrated by Lewis stores debiting my account even after I had told them I no longer wish to pay for the person who has this account with them since we have separated and also have a protection order against, I don't even know where the items am paying for are at and this has been going on for months I keep getting calls from lewis whenever I answer the line gets dropped and when I call I am being told to call later as no one is available to assist ,your service is terrible My name is Elizabeth Ndaba contact number ***