Still Waiting

I logged a query in January and still waiting for assistance. I called to advise that this fridge wont turn on and mind you it is the second time this fridge is doing this. The first time I also had to complain on hello peter to get assistance. My husband explained that we moved to Cape Town to the first person we spoke to. We got 2 calls after and both said they will have to relog the request because they were not advised that I am in Cape town. This guy even had the nerve telling us that we are supposed to report that we are relocating.. For what?? So you clearly know your **** has issues. For what must I report my move?? If you have different branches it should not be an issue to call the next to advise that a customer has an issue.

I must say I definitely made a mistake purchasing from Lewis, This fridge did not even reach 4 months and it already started with problems, what a waste of my money. I will never walk in any of their stores again. No customer support at all and **** products!