Still No Delivery – Over a Month Later!

I purchased a 22.5L washing machine from Lewis at the beginning of July, and to date (now August), I still have not received my delivery. I’ve been following up repeatedly, but the store has not provided clear answers or a solution. This level of delay and poor communication is completely unacceptable, especially for a major appliance purchase.

I made the purchase expecting timely delivery and professional service — yet all I’ve received is silence and excuses. This experience is highly disappointing, and I regret choosing Lewis for this purchase. I now have to consider escalating the matter to the relevant consumer authorities if it is not resolved immediately.

I urge Lewis to please prioritize this issue and deliver the product I’ve already paid for without any further delay.