STAY AWAY FROM THESE ******

Taking out a Lewis account has become the biggest nightmare of my life. The initial issue I had with them was delivery of my purchase which after numerous complaining it got resolved, that should have been a red flag and hint to not continue with the contract however being naive I continued with the contract. I'm now facing the biggest headache of my life, after getting retrenched and being pushed from pillar to post by head office, the branches in king Williams Town, as I had insurance as part of the contract finally my claim approved and was advised by head office that this would not affect my credit score nor reflect negatively on my payment history. As the idiot that I was I believed to them being a credited company and all, what a load of bull to be honest. Since they've taken over said payments I've had to call the contact center which is seriously useless my God, head office same numerous communications after discovering that each and every month this wonderful credited company and their employees are full of lies and deceit, every month my credit score is going down as THEY are listing the same payments that they should be paying as late, thereby affecting my credit score. At the moment I have 5 late payments, Mar,Apr,May,Jun, July what a wow. I even made my own payment last week the 4th of Aug and surprise they can't find the payment after using their Ozow link on their e-statements . Even now I've been contacting the same useless, *********** contact center and had the unfortunate interaction twice with the same person named Chantel, who last week was speaking very abruptly with no care in the world, today she decided to shout , and I lost it.imagine speaking to the same person twice and they have the same bad attitude that girl clearly doesn't like her job, but then again she's working for a ****ty company. Nonetheless I send the same proof of payment to for the attention of Shakira who apperantly has been trying to get hold of me, I left my alternative number with that girly with the hope she will note it down, really not holding my breath. To say I've been living a nightmare world be an understatement, I have gone as far as complaining to the ombudsman who has refered me to another department, that is also taking off my time. This is a warning to anyone especially middle class people as we are their target market , DON'T DO IT, CHOOSE ANY FURNITURE STORE BESIDES THEM PLEASE. Especially if your are a black middle class person, don't do it FAMILY