SPAM SMS RECEIVED

Item: Lewis Stores
Rating: 1
Author: Rone E

I have received for the past few months info by my cellphone wrongly. I have complained at your headoffice, but nothing happened. Problem: I receive news etc. per sms’s on my cellphone nr ********** 662 that was for a Ms Louw. I have never bought anything from your company, nor have I given permission for you to send me any news etc. I am NOT MS LOUW!!! Will you please remove immediately my cellphone nr from your system and stop pesting me. It is obvious that one of your staff has put in my cell nr under the name of Ms Louw who is a customer of you. If this does not stop immediately I shall have to complain at the Consumers Board. Thank you Mr JJ Erasmus Bloemfontein

Helpful (0)

Replies (2)

Lewis Stores's replyOfficial

18 Sept 2017, 13:23

We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter. Our reference number is:579032

Best regards,

Lewis Stores's reply18 Sept 2017, 13:23

Official

We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter. Our reference number is:579032

Best regards,

Rone E's updateReviewer Update

02 Oct 2017, 10:50

Please see your email below. The telephone number you removed is wrong It is ********** 662 And Not as you put is ********** 662 We did report this AGAIN and still not resolved. RE Begin forwarded message: From: Customer support ********** Subject: complaint at lewis store Date: 20 September 2017 at 1:21:33 PM SAST Good afternoon, Please be advised that your telephone number ********** 662 has been removed from our data base. Hope you find this in order Regards Sadia

Rone E's update02 Oct 2017, 10:50

Reviewer Update