JG
Jana G

1 reviews | Active since Jan 2017

04 Jul 2017, 15:02

Rude, unfit and lying

<p>I only have by cell number for a year now. the previous owner must have made debt and is called constantly regarding same.</p> <p> </p> <p>Lewis Acornhoek keeps phoning me regarding his debt. I could not answer the call and phoned back, requesting my number to be removed from their system, since I HAVE NEVER BOUGHT ANYTHING from any Lewis store.</p> <p> </p> <p>The lady answering, responded to my request "What?!", I repeated myself that my number has to be taken from their system. without taking my number, only my name, she dropped the phone in my ear. </p> <p> </p> <p>I am still to receive calls from Acornhoek Lewis, with no reaction that my number is to be removed.</p> <p> </p> <p>Absolutely no s**** in working with clients, unprofessional, rude and shocking.</p>

0
Replies (2)
Lewis Stores
Lewis Stores's reply04 Jul 2017, 15:33
Official

We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.

Our reference number is: 573296

Lewis Stores
Lewis Stores's reply07 Jul 2017, 09:44
Official

Please be advised that the matter has resolved amicably.