bA
byron A

1 reviews | Active since Jan 2017

30 Jan 2017, 11:27

rude regional Manager and stock manager

<p>My TV’s usb stopped working and I did request for them to fix it but took them 4 months and still not working</p> <p>we got the TV back but the TV is worse than when they took it for repairs now even the color is all mess up and they</p> <p>refuse to fix it, until today I am tired of this company and I will never again do business with them.</p>

0
Replies (3)
Lewis Stores
Lewis Stores's reply30 Jan 2017, 12:21
Official

We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.

Our reference number is: 561998

Lewis Stores
Lewis Stores's reply06 Feb 2017, 15:35
Official

Please be advised that tis matter has been resolved amicably.

bA
byron A's update07 Feb 2017, 08:57
Reviewer Update

even though you say that it was been resolved I fully disagree with you
the technician could not fix the problem because you messed my TV up again this will be my last ever purchase from this STORE the customers are treated as retards by you staff members. I did not beg you for this TV
you took it and unprofessional technicians broke it and no I have to deal with it myself
the TV came back full of marks and the stand is not mine thanks for nothing and I hope that this will go viral