NV
Nicoline V

1 reviews | Active since Feb 2015

24 Jul 2019, 19:46

Rude and Useless service.

If you phone the Belfast branch they say sorry we can't help you you need to phone the customer service, then you phone the customer service and nothing happens. I tried to get a settlement from Vicky at Belfast no luck. Unfortunately i got retrenched so i could not pay the full installment. Now i need to pay double the amount??? Can't restructure the account to match your budget. Would definitely not recommend Lewis Stores.

0
Replies (1)
Lewis Stores
Lewis Stores's reply25 Jul 2019, 08:14
Official

We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is: 648069